BEST customer service!
By Glenn Carr on Monday, August 30, 2021
Reviewed on
Peterson Website
Peterson could not have done more! I bought a Stroboclip 3 years ago and the clip developed a hairline crack at the mount. Because I couldn't tighten the screen, the tuner didn't work as well as before. I didn't want to trash it because it is the best tuner I have ever had, so I explained the situation to Peterson in a support ticket. That model had been discontinued (no surprise) and there were no more spare parts so you'd expect the story to end there. No - Peterson modified a clip mount from their new range and shipped it to me here in Australia free of charge. How good is that? It is when things go wrong that you find out what a company is truly made of and I feel that, whatever happens, Peterson will be doing their very best for me. Thank you for your excellent service - you guys rock!!

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