StroboClip HDC-V Review
StroboClip HDC-V
Excellent products, better customer service
By David Kashanian on Friday, December 19, 2025
Verified Purchase
Reviewed on
Peterson Website
The tuner is fantastic. But I think everyone already knew that.
I want to shout out Sue and the customer service that she, and Peterson provide.
I ordered the HDC-V - I mostly spend my time on guitar nowadays and bought this one because I thought it would be a slightly upgraded version of the HDC. Silly oversight, I was wrong. V stands for violin obvioulsy. I reached out to Sue to return the HDC-V and purchase the HDC. Keep in mind, this was completely my own fault. She insisited that I do not return the tuner, instead she would send me a clamp that will be a better fit for my guitar.
I would have had to pay for return shipping and taken the time to re-order the product, but Sue stepped in and suggested that she just send me a new clamp.
I really appreciate the gesture, especially since high quality customer service is hard to come by nowadays.
Sue, If you ever need a job in healthcare, please reach out :)
Thank you so much!
I want to shout out Sue and the customer service that she, and Peterson provide.
I ordered the HDC-V - I mostly spend my time on guitar nowadays and bought this one because I thought it would be a slightly upgraded version of the HDC. Silly oversight, I was wrong. V stands for violin obvioulsy. I reached out to Sue to return the HDC-V and purchase the HDC. Keep in mind, this was completely my own fault. She insisited that I do not return the tuner, instead she would send me a clamp that will be a better fit for my guitar.
I would have had to pay for return shipping and taken the time to re-order the product, but Sue stepped in and suggested that she just send me a new clamp.
I really appreciate the gesture, especially since high quality customer service is hard to come by nowadays.
Sue, If you ever need a job in healthcare, please reach out :)
Thank you so much!
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