Knowledge Base

Frequently Asked Questions Product Manuals Firmware History

Does my StroboClip HDC require calibration?

Generally, your StroboClip HDC will not require calibration and should remain perfectly accurate if it has not been damaged.

Unlike more modern Peterson strobes, legacy models such as the Peterson 400, 420, 450 and 700 do require occasional calibration.

If you require service, please open a support ticket and return the tuner for repair.

Was this helpful?

Help others find this information sooner.

What is the battery life of StroboClip HDC?

The StroboClip HDC should operate for roughly 6 hours of tuning time, dependent upon color choice and brightness.

The colors red, green, and blue use only one LED driver and therefore require less power allowing for longer use before depleting the battery.

White uses all three LED drivers at full power, using the most amount of battery power and will reduce the amount of tuning time available.

Brightness values will also affect the battery life. Brightness may be set via the Configuration Tool in Peterson Connect.

Was this helpful?

Help others find this information sooner.

How long do I need to charge my StroboClip HDC if the battery dies?

Your StroboClip HDC will give roughly 5 minutes of tuning time after a 1 minute charge.

10 minutes of charging will give roughly 1.5 hours of tuning time.

45 minutes of charging should fully charge the StroboClip HDC and allow up to 6 hours of tuning time.

Was this helpful?

Help others find this information sooner.

Is the battery on the StroboClip HDC removable?

No, the battery on the StroboClip HDC is not removable.


There are no user serviceable parts inside the StroboClip HDC.

Was this helpful?

Help others find this information sooner.

How do I read a strobe display?

Basically, the strobe image appears to travel to the left if your instrument is flat of the desired pitch and to the right if it is sharp. On earlier models such as the StroboStomp 1, StroboStomp 2, VS-1, VS-II and V-SAM, the strobe image travels upward if your instrument is sharp and downward if your instrument is flat of the desired pitch.

Adjust your instrument until the pattern is as close to still as possible. Strobe displays are 'real-time' and extremely precise. They require very fine tuning adjustments to stop the display because the frequency/pitch of any instrument is never totally stable.

You'll quickly learn to read the display, make the most precise adjustments and appreciate the high resolution that only a Peterson provides.

Was this helpful?

Help others find this information sooner.

Is the accuracy the same for all Peterson tuners?

Yes, the accuracy is within 0.1 cents (1/1000 of one semitone) as with all Peterson Strobe Tuners. An important thing to note is that Peterson Strobe Tuners have ultra high definition displays, so not only are they highly accurate in detecting a note but they have the ability to display that accuracy. Other products claim accuracy but do not have the high definition screen to display the level of accuracy in which they claim. If you cannot see the accuracy, it is of little value. Only Peterson provides High Definition Strobe Tuning.

How Accurate Is My Tuner?

Was this helpful?

Help others find this information sooner.

What is my StroboClip HDC’s Sweetened Tunings feature all about?

A Sweetener is a set of cent offsets or a deviation from generic Equal Temperament interval spacing traditionally used in tuning. Tuners made by Peterson, including the StroboClip HDC, contain many choices of Sweeteners, in other words, several presets with differing interval spacing relevant to the instrument being tuned. If you’ve never been happy with how your instrument tunes up with your present tuner, a Sweetener could be just the thing to change that without any modifications whatsoever. The StroboClip HDC offers 65 unique and very accurate tweaks which often make all the difference.

Peterson Tuners - Sweetened Tunings

Was this helpful?

Help others find this information sooner.

Is there a carrying case available?

We have carrying cases available that are very useful if you will be frequently traveling with your Peterson tuner. You may purchase your case directly from us at Peterson.

Cases are available for the AutoStrobe™ line, the StroboClip HD and the StroboPLUS HD/HDC.

AutoStrobe Soft Case

0

0

StroboClip HD Protective Case

0

0

StroboPLUS HD/HDC Case

0

0

Was this helpful?

Help others find this information sooner.

Is there a carrying case available?

We have carrying cases available that are very useful if you will be frequently traveling with your Peterson tuner. You may purchase your case directly from us at Peterson.

Cases are available for the AutoStrobe™ line, the StroboClip HD and the StroboPLUS HD/HDC.

AutoStrobe Soft Case

0

0

StroboClip HD Protective Case

0

0

StroboPLUS HD/HDC Case

0

0

Was this helpful?

Help others find this information sooner.

Which Peterson products work with Peterson Connect?

Currently, the following products are compatible with Peterson Connect:

  • StroboClip HDC
  • StroboStomp Mini
  • StroboPLUS HDC
  • StroboClip HD
  • StroboStomp HD
  • StroboStomp LE
  • StroboPLUS HD
  • Stomp Classic Pedal Tuner / Active DI

StroboClip HD

0

0

StroboStomp HD

0

0

StroboPLUS HDC

0

0

StroboStomp LE

0

0

StroboStomp Mini

0

0

StroboClip HDC

Was this helpful?

Help others find this information sooner.

How accurate is my StroboClip HDC?

Your StroboClip HDC is accurate to 0.1 cent (1/1000th of a semitone). It’s important to note, that unlike other tuners which list the detection accuracy as the main specification, the StroboClip HDC detection AND display accuracy is 0.1 cent due to its high definition display.

How Accurate Is My Tuner?

Was this helpful?

Help others find this information sooner.

I often tune my acoustic instrument in a loud environment. What's available to help with that?

When tuning an acoustic instrument in an environment where you cannot control the background noise, like at a gig or loud band hall, a vibration pickup is a very nice alternative to using the built-in microphone.

A Peterson TP-3 clip-on tuning pickup is a very versatile device with a 1/4" connector that can be clipped onto any portion of the instrument that vibrates, such as the headstock of a guitar or the bell or lead pipe of a horn.

A Peterson Pitch Grabber Mobile Tuning Clip utilizes a 1/8" connector for use in mobile phones or tablets with software tuners.

For instruments with a flat resonating surface, you can use a suction cup tuning pickup to reduce ambient noise interference.

TP-3 Clip-On Pickup

0

0

Pitch Grabber Mobile Tuning Clip

0

0

Suction Cup Pickup

0

0

Was this helpful?

Help others find this information sooner.

How do I send my product in for repair?

If you need to send your tuner in for repair, please open a support ticket.

All products returned for service must have a support ticket number on the outside of the box as well as on the accompanying paperwork on the inside of the box. If you have not registered your tuner, you must do so before returning it. Include a description of your problem. Please be specific about the type of malfunction as well as the conditions under which it occurs.

There is a minimum charge of $80.00 US plus a shipping charge for all Mechanical Peterson tuners received and a minimum charge of $40.00 US plus a shipping charge for all LCD Peterson tuners (unless subject to Peterson warranty). Payment options include PayPal, VISA, MasterCard, AMEX and Discover Card.

NOTE: For international (non-USA) repairs and for all Conn tuner repairs, a different procedure may apply. If you would like an advance estimate for service, you must include a request in writing with the tuner you ship.

Contact and Shipping Details:

For service of Peterson tuners:

Peterson Electro-Musical Products, Inc. 11601 South Mayfield Ave. Alsip, IL 60803 USA

TEL: 708-388-3311 (ext. 143) FAX: 708-388-3341

Email: techwest@petersonemp.com

Was this helpful?

Help others find this information sooner.

What is the frequency response range of the StroboClip HDC?

The frequency response range of the StroboClip HDC is 16Hz -1975Hz.

Was this helpful?

Help others find this information sooner.

What are the dimensions of the StroboClip HDC?

The dimensions of the StroboClip HDC are: 1.875" x 2.4" x 1.2"

Was this helpful?

Help others find this information sooner.

What is the note range of the StroboClip HDC?

The note range of the StroboClip HDC is: C0 - B6

Was this helpful?

Help others find this information sooner.

What should I do if my new Peterson product doesn't seem to work properly?

If you've first tried all of the solutions offered here, please contact Peterson directly. It is important that you do NOT return the product to the store in which you purchased it without Peterson instructing you to do so. If your unit is problematic, we would like to limit the chances of another customer purchasing the returned unit. Always arrange for product service or replacement directly with Peterson.

Was this helpful?

Help others find this information sooner.

Which browsers support Peterson Connect?

Google Chrome, Chromium, Microsoft Edge, Opera, Vivald and Comodo Dragon all support Peterson Connect which is built on webHID, a feature more and more browsers are adopting. As other browsers incorporate the webHID feature, Peterson Connect will immediately work in that browser. Those who prefer a different browser can design sweeteners and presets in any browser. Only the data transfer to your device relies on Peterson Connect.

Peterson Connect will not function in Safari. Custom Configuration, Sweetener Design, and Tempo Map designer will function in Safari, but Safari does not support webHID therefore data transfer to your device is not possible.

Was this helpful?

Help others find this information sooner.

What is the range of Hz calibration or Concert A calibration of my StroboClip HDC?

The Hz calibration range of your StroboClip HDC is 390Hz to 490Hz. The default setting is Concert A 440Hz.

Was this helpful?

Help others find this information sooner.

How do I find out how far out of tune my guitar is in cents?

Pluck a string and adjust the cent value by simply adjusting the cent control until the strobe image is stationary (only fluctuating around a fixed position and not shifting in one direction over time). In this case, you are tuning the tuner to the instrument. When the image comes to rest, the accompanying numeric cent display indicates the distance from 00.0 cents.

The following video shows this process using a StroboPLUS HD.

Measuring a pitch in cents.

Was this helpful?

Help others find this information sooner.

I've registered my product warranty but it's not showing up in the list of products that I can configure.

In order to configure your device, the Peterson website needs to have previously paired your device with your warranty via Peterson Connect when your device is connected via USB. If you've registered your product but have not yet connected, you'll need to do that before you are able to configure your product. When the website detects your device it will prompt you to pair with your product's serial number. If the website detects your device while registering your warranty, it is automatically paired.

Was this helpful?

Help others find this information sooner.

There are no entries matching your search.

Not finding an answer? Open a support ticket for personalized support of your Peterson product.

StroboClip HDC QuickStart v1.3
StroboClip HDC Tune Screen
StroboClip HDC Settings Screen
StroboClip HDC Tuner
StroboClip HDC Settings

Not finding an answer? Open a support ticket for personalized support of your Peterson product.

StroboClip HDC Version 1.0.12

Monday, November 13, 2023 2:49:39 PM EST

  • Various Bug Fixes and Improvements

StroboClip HDC Version 1.0.11

Friday, November 10, 2023 2:07:00 PM EST

  • Various Bug Fixes

StroboClip HDC Version 1.0.10

Wednesday, November 1, 2023 1:56:00 PM EDT

StroboClip HDC Version 1.0.09

Thursday, October 12, 2023 2:11:00 PM EDT

StroboClip HDC Version 1.0.08

Wednesday, October 11, 2023 1:13:00 PM EDT

  • Official Production Release

StroboClip HDC Version 1.0.07

Friday, October 6, 2023 3:04:00 PM EDT

Privacy Policy
Terms of Use
Shipping & Returns Policy

© 2023 Peterson Electro-Musical Products, Inc. No part or parts may be copied or reproduced without the express written consent of Peterson Electro-Musical Products, Inc. The terms Virtual Strobe™, Sweeteners™, Sweetened Tunings™ and the linear & concentric strobe patterns are trademarks/registered trademarks of Peterson Electro-Musical Products, Inc.

Enjoy 10% off
Let's stay connected
Simply sign up for our email list and we'll send you a unique coupon code, plus other exclusive savings!*
Restrictions Apply.
Thanks for joining ouir mailing list!
Keep an eye on your inbox. Your exclusive offer will be arriving soon.
* Must enter email address to receive unique promo code. Upon confirmation of eligibility, subscribers will receive a one-time use promo code for 10% off their purchase at PetersonTuners.com, including mechanical tuners, Virtual Series™ strobe tuners, StroboSoft™ desktop software, BodyBeat™ series metronomes, and accessories. Discounts do not apply toward the purchase of iStroboSoft for Android or iOS or Node products. Offer subject to change at any time. Cannot be combined with another promotional offer. To take advantage of this one-time use offer enter your email address and the offer code will be delivered to that address. Please add petersontuners@petersontuners.com to your safe list to prevent your offer from going to spam. Your email address information is kept private. Privacy Policy.
Need Help?