Peterson Strobe Tuners - Peterson Connect for Google Chrome

Peterson Connect

for Google Chrome

Latest Version: 1.2.8

By installing the Peterson Connect app for Google Chrome, you will allow the Peterson website to read and write data to Peterson devices through your computer's USB port.

Peterson Connect

Your Peterson products may have additional functionality via Peterson Connect. Currently, Peterson Connect is only available within the Google Chrome and Microsoft Edge browsers.

Install Peterson Connect

In order to use the advance features of your Peterson Connect product, you will need to install an additional feature for Google Chrome.

By installing the Peterson Connect app for Google Chrome, you will allow the Peterson website to read and write data to Peterson devices through your computer's USB port.

This app will work inline with the Peterson website and does NOT launch independently.

Peterson Connect Installed

No Device Detected

Plug in your Peterson device with a ( micro or mini ) USB cable.
Be sure that your USB cable is capable of data communication. Some USB cables are only made for charging.
For StroboStomp HD, be sure to disconnect instrument cable from the input.
It may then take a few minutes for your computer to install drivers ( first time only ). Your operating system needs to detect and install the USB device before this website can begin communicating with it.
Usually, your OS will play a sound upon connecting.

USB Device Detected

Chrome has detected your Peterson USB product and is connecting to the Peterson servers.

Configure My Products

Change the order of sweeteners and presets with a custom configuration.

Design Custom Sweeteners

Create and Share your own sweeteners for use in your devices.

User Trading Post

See custom configurations and sweeteners shared by other users.

Overview

Peterson Connect for Google Chrome allows you to synchronize your Peterson product with the Peterson website.

When this app is installed, your USB connected Peterson device will integrate seamlessly within the various utilities offered on petersontuners.com for registering, updating firmware, and designing custom presets. It will also help Peterson to troubleshoot software or hardware issues, program your device remotely ( when requested ) and to expedite the support process so that you get the most out of your Peterson Tuner.

Features

Update firmware
Design custom presets using the sweetened tunings from your library.
Create your own sweetened tunings with custom offsets and note names.
Design Metronome Presets for StroboPLUS HDC
Design and install Tempo Maps for StroboPLUS HDC
Customize your tuner's backlight brightness and battery efficiency options.

Frequently Asked Questions

Peterson Connect does not detect my tuner in Linux environment.

Chrome needs access to /dev/hidraw*, so either set "chmod a+rw /dev/hidraw*" or start chrome as root with the --no-sandbox option

*Some Ubuntu based distros do not allow running Chrome as root with the --no-sandbox option enabled. -Running as root without --no-sandbox is not supported. See https://crbug.com/638180. You can however run Chromium as a normal user and invoke that option.

Some users have reprted a fix by adding a new udev rule as follows: KERNEL=="hidraw*", SUBSYSTEM=="hidraw", MODE="0664", GROUP="plugdev", ATTRS{idVendor}=="2368", ATTRS{idProduct}=="*SEE BELOW"

* Some Peterson products operate in two different modes with individual product id's for firmware update operations. Multiple rules may need to be created. Here is the list of Peterson USB product ID's

idProduct =

Stomp Classic = 8002
StroboPLUS HD = 0003
StroboPLUS HD Firmware Mode = 8003
StroboClip HD = 8004
StroboStomp HD = 8005
StroboPLUS HDC = 0006
StroboPLUS HDC Firmware Mode = 8006

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