Peterson Connect for Google Chrome allows you to synchronize your Peterson product with the Peterson website.

When this app is installed, your USB connected Peterson device will integrate seamlessly within the various utilities offered on petersontuners.com for registering, updating firmware, and designing custom presets. It will also help Peterson to troubleshoot software or hardware issues, program your device remotely ( when requested ) and to expedite the support process so that you get the most out of your Peterson Tuner.

Peterson Connect does not detect my tuner in Linux environment.

Chrome needs access to /dev/hidraw*, so either set "chmod a+rw /dev/hidraw*" or start chrome as root with the --no-sandbox option

*Some Ubuntu based distros do not allow running Chrome as root with the --no-sandbox option enabled. -Running as root without --no-sandbox is not supported. See https://crbug.com/638180. You can however run Chromium as a normal user and invoke that option.

Some users have reprted a fix by adding a new udev rule as follows: KERNEL=="hidraw*", SUBSYSTEM=="hidraw", MODE="0664", GROUP="plugdev", ATTRS{idVendor}=="2368", ATTRS{idProduct}=="*SEE BELOW"

* Some Peterson products operate in two different modes with individual product id's for firmware update operations. Multiple rules may need to be created. Here is the list of Peterson USB product ID's

idProduct =

Stomp Classic = 8002
StroboPLUS HD = 0003
StroboPLUS HD Firmware Mode = 8003
StroboClip HD = 8004
StroboStomp HD = 8005
StroboPLUS HDC = 0006
StroboPLUS HDC Firmware Mode = 8006

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Peterson Connect - Windows 7 - StroboPLUS HD will no longer connect.

Powering off the StroboPLUS HD while it is still connected via the USB cable may disrupt Windows 7 drivers. This can result in the StroboPLUS HD not being detected by Windows on subsequent USB connections. A reboot of yout computer will usually solve this issue.

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Which browsers support Peterson Connect?

Google Chrome, Chromium, Microsoft Edge, Opera, Vivald and Comodo Dragon all support Peterson Connect which is built on webHID, a feature more and more browsers are adopting. As other browsers incorporate the webHID feature, Peterson Connect will immediately work in that browser. Those who prefer a different browser can design sweeteners and presets in any browser. Only the data transfer to your tuner relies on Peterson Connect.

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I've registered my product warranty but it's not showing up in the list of products that I can configure.

In order to configure your device, the Peterson website needs to have previously paired your device with your warranty via Peterson Connect when your device is connected via USB. If you've registered your product but have not yet connected, you'll need to do that before you are able to configure your product. When the website detects your device it will prompt you to pair with your product's serial number. If the website detects your device while registering your warranty, it is automatically paired.

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Which Peterson products work with Peterson Connect?

Currently, the StroboPLUS HD, StroboPLUS HDC, StroboClip HD, StroboStomp HD and the Stomp Classic Pedal Tuner / Active DI are compatible with Peterson Connect.

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What features of my Stomp Classic can I configure with Peterson Connect?

  • Configure the order and number of sweetened tunings in your device's available tuning list.
  • Design up to 10 custom presets using the tunings from your sweetened tunings list.
  • Create your own sweetened tunings with custom offsets and note names.

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What features of my StroboPLUS HD can I configure with Peterson Connect?

  • Configure the order and number of sweetened tunings in your device's available tuning list.
  • Design up to 10 custom presets using the tunings from your sweetened tunings list.
  • Create your own sweetened tunings with custom offsets and note names.
  • Customize your tuner's backlight brightness and battery efficiency options..
  • Upgrade your StroboPLUS HD to include the Body BeatMetronome.

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How do I unintsall the older Peterson Connect for Chrome Add-On?

Click the 3 bars in the top right corner of Chrome and choose 'More Tools', then 'Extensions'. Click on the trash can next to Peterson Connect.

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