Peterson Connect

Chrome updates extensions automatically. If your version is lower than 1.2.0, see the FAQ entry on how to manually update Peterson Connect for Google Chrome.

Before June of 2015, Peterson Connect required the download and installation of a separate piece of software in order for your products to communicate with the Peterson website. This software existed for both Mac OS X and Windows. Recently, the Google Chrome browser has offered developers new tools to make tasks like these much easier for the user. Converting Peterson Connect from a stand-alone application to an app for Google Chrome greatly simplifies the Peterson Connect installation and user experience for the majority of our customers.

Those who prefer a different browser can design sweeteners and presets in any browser. Only the data transfer to your tuner relies on Google Chrome ( as opposed to downloading and installing a stand-alone application ). All of the other functions of the Peterson website will work in any browser. However, using Google Chrome to configure your tuner provides a quick and seamless link between programming and transferring data to your device. Chrome acts as the USB Driver for your tuner. - a USB driver that also happens to be a very useful browser in many respects. In the future, as technology allows, this will work with all browsers.

• Click on the three horizontal lines in the upper right corner of the Chrome browser.
• Choose More Tools, then Extensions.
• Check the box for 'Developer Mode'
• Click the button labeled 'Update Extensions Now'

If this doesn’t work, you can delete the extension from the same page and re-install Peterson Connect for Google Chrome.

Although you may have registered your warranty and serial number, until the site gets a read on your connected device for the first time, it cannot pair that physical device to your warranty registration and serial number and therefore will not allow it to be programmed. This is called 'pairing'.

Be sure to be logged in to the same account in which you registered your warranty. If using Peterson Connect for Google Chrome, you will be asked to 'pair'

WARNING: Running the standalone desktop app and the Chrome add-on concurrently can cause USB driver conflicts and result in corrupted data. Uninstall or disable the Peterson Connect Chrome add-on before opening the older standalone desktop application.

• Configure the order and number of sweetened tunings in your device's available tuning list.
• Design up to 10 custom presets using the tunings from your sweetened tunings list.
• Create your own sweetened tunings with custom offsets and note names.

• Configure the order and number of sweetened tunings in your device's available tuning list.
• Design up to 10 custom presets using the tunings from your sweetened tunings list.
• Create your own sweetened tunings with custom offsets and note names.
• Customize your tuner's backlight brightness and battery efficiency options..
• Upgrade your StroboPLUS HD to include the BodyBeat Metronome.

Click here to read more about Peterson Connect.